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Cancellation & refund policy
1-month and 3-month plans: Cancel anytime from the customer portal link in your invoice email. No refunds — but access continues until the end of your paid period.
6-month and 12-month plans: Cancel anytime. If you cancel within 7 days of billing, you are entitled to a pro-rated refund for unused months. After 7 days, no refund — but access continues to the end of the period.
To request a refund or get help with billing, email hello@lumpost.com. We respond within 2 business days.